/*
 * @Author: LiJie 
 * @Date: 2019-09-19 14:59:15 
 * @Last Modified by:   LiJie 
 * @Last Modified time: 2019-09-19 14:59:15 
 */
:root {
  --robot: url(../images/Robot.png) no-repeat;
  --agent:url(../images/agent.png) no-repeat;
  --client:url(../images/client.png) no-repeat;
  --logo:url(../images/button/logo.png) no-repeat;;
  --clientBubble:rgba(193, 221, 248, 1);
  --clientTheme: #237ae4;
}

* {
  margin: 0;
  padding: 0;
  font-size: 15px;
  line-height: 14px;
  border: none;
  box-sizing: border-box;
}
.msg-from{
	font-size: 11px;
	margin-left: 50rpx;
}
.msg-time{
	font-size: 12px;
}
li {
  list-style: none;
}

img,
video {
  object-fit: contain;
}

html,
body {
  height: 100%;
  width: 100%;
  min-width: 360px;
  overflow: hidden;
  font-size: 12px;
  line-height: 12px;
  color: #585858;
  /* min-height: 320px; */
  /* max-width: 640px;
	max-height: 960px; */
}
marquee{
	height: 25px;
	line-height: 25px;
}
.unicode_fontfamily{
	font-size: 25px;
	line-height: 40px;
	font-family: Noto Color Emoji,Apple Color Emoji,Segoe UI Emoji,Times,Symbola,Aegyptus,Code2000,Code2001,Code2002,Musica,serif,LastResort;
	
}
.preview-box {
  height: 100%;
  width: 100%;
  overflow: hidden;
  background-color: black;
}

.preview-box img {
  object-fit: contain;
  height: 100%;
  width: 100%;
}

.preview-box video {
  object-fit: contain;
  height: 100%;
  width: 100%;
}

.container {
  height: 100%;
  width: 100%;
  overflow: hidden;
  position: absolute; 
}

.header {
  margin: auto;
  width: 100%;
  height: 40px;
  background-color: #fff;
  text-align: center;
  line-height: 40px;
  background-color: #428bf2;
}

.header .back {
  display: none;
  position: absolute;
  top: 0;
  left: 0;
  margin: 15px;
  width: 10px;
  height: 10px;
  background: url("../images/zoom.png") no-repeat center;
  background-size: 100% 100%;
}

.header .close {
  display: none;
  position: absolute;
  top: 0;
  right: 0;
  margin: 15px;
  width: 10px;
  height: 10px;
  background: url("../images/close.png") no-repeat center;
  background-size: 100% 100%;
}

.header .head-title {
  position: absolute;
  top: 0;
  right: 40px;
  width: calc(100% - 80px);
  height: 40px;
  line-height: 40px;
  color: #fff;
  display: none;
  font-size: 16px;
}
.header .logonbox{
	background: var(--logo) no-repeat;
	height: 40px;
	padding-left:20px;
}
.mobile-notice{
	background-color: #fff3e0;
}
.mobile-notice .notice-title{
	height: 30px;
	overflow: hidden;
	white-space: nowrap;
	text-overflow: ellipsis;
	width: 100%;
	display: block;
	line-height: 20px;
	color: #ff9900;
	font-family: 平方;
	font-size: 11px;
	line-height: 30px;
	padding-left: 8px;
	display: none;
	/* display: inline-block; */
}
#noticeView .notice-content{
	text-align: left;
	line-height: 23px;
	height: 100%;
}
#noticePage{
	display: none;
	position: absolute;
	top: 55px;
	background-color: rgb(255, 255, 255);
	z-index: 99;
	width: 100%;
	height: auto;
}
.notice-title{
	display: none;
}
.bottom-btn-box{
	text-align: center;
	margin: 10px;
}
.notice-button{
	height: 30px;
	width: 75px;
	background-color: #458ce8;
	color: #fff;
	border-radius: 6px;
}

.main {
  width: 100%;
  height: calc(100% - 0px);
  /* overflow: hidden; */
}

.main .view {
  display: none;
  width: 100%;
  height: 100%;
  /* overflow: hidden; */
  text-align: center;
  background-color: #ffffff;
  border-bottom:10px solid #EFF0F1
}

/* .view:first-child {
	display: block;
} */

/* *********** view ************* */
.view .btn-box button {
  width: 100px;
  height: 30px;
  margin: 0 10px;
  border-radius: 15px;
  color: #fff;
  border: none;
  outline: none;
}

.view .btn-box .cencel-btn {
  background-color: #cdd0d9;
}

.view .btn-box .submit-btn {
  background-color: #458ce8;
}

/****** biz-view ******/
.biz-view .biz-form {
  position: relative;
  top: 20%;
  left: 20%;
  height: 50%;
  width: 60%;
  text-align: center;
  border-radius: 8px;
  box-shadow: 0px 0px 4px #919296;
}

.biz-view .biz-title {
  height: 50px;
  width: 100%;
  font-size: 1.2em;
  line-height: 50px;
}

.biz-view .biz-menu {
  height: calc(100% - 120px);
  width: 100%;
  overflow-y: scroll;
}

.biz-view .biz-form .biz-box {
  padding: 0 20%;
  text-align: left;
}

.biz-view .biz-form .biz-box .biz-label {
  height: 30px;
  width: 100%;
  line-height: 30px;
  vertical-align: middle;
}

.biz-view .biz-form .biz-box input {
  vertical-align: middle;
}

.biz-view .biz-form .biz-btn-box {
  padding: 20px 0;
}

.biz-view .biz-form .biz-btn {
  width: 110px;
  height: 30px;
  color: #fff;
  border-radius: 15px;
  background-color: #458ce8;
  border: none;
  outline: none;
}

/****** chat-view ******/
.chat-view {
  /*********** 滑动模块 ***********/
  /*********** 输入栏 ***********/
  /*********** 表情 工具栏 ***********/
  /******* 表情  ********/
}

.chat-view .sucker{
  width: 100%;
  padding: 5px 0px 5px 0px;
  white-space: nowrap;
  overflow: auto;
  z-index: 199;
  background-color: white;
  background-color: #f8f8f8;
  text-align: left;
  display: none;
}
.sucker-bottom-mobile{
  bottom: 80px;
}
.sucker-bottom-pc{
  bottom: 180px;
}
.chat-view .sucker li{
  padding: 8px 12px;
  color: #79797a;
  border-radius: 20px;
  display: inline-block;
  margin: 0 5px;
  background: #eff2f1;
  box-shadow: 0 0 6px #bccaca;
}

.chat-view .chat-box {
  width: 100%;
  height: calc(100% - 130px);
  overflow: auto;
  background-color: #F8F8F8;
}

.chat-view .chat-box1 {
  width: 100%;
  height: calc(100% - 220px) !important;
  overflow: hidden;
}
.chat-view .chat-box2 {
  width: 100%;
  height: calc(100% - 266px) !important;
  overflow: hidden;
}

.chat-view .history-box {
  z-index: 10;
  margin-top: 10px;
}

.chat-view .history-box .history {
  color: #A5A6A7;
  height: 20px;
  line-height: 20px;
  text-align: center;
  cursor: pointer;
}

.chat-view .scroll {
  position: relative;
  width: 100%;
  height: 100%;
  overflow-y: auto;
  overflow-x: hidden;
  background-color: #F8F8F8;

}

.chat-view .scroll .retract {
  float: left;
  display: none;
  height: 40px;
  width: 100%;
  text-align: center;
  color: #000;
}

.chat-view .system-msg,
.chat-view .robot-msg,
.chat-view .agent-msg {
  float: left;
  margin-left: 10px;
  /* margin-top: 10px; */
  width: calc(100vw - 93px);
  height: auto;
  color: black;
  text-align: left;
  margin-bottom: 12px;
}
.chat-view .system-msg .text-content,
.chat-view .robot-msg .text-content,
.chat-view .agent-msg .text-content{
	/* background-color: #F7FBFE; */
	border-radius: 5px;
	padding: 0px 2px;
}
.chat-view .client-msg {
  float: right;
  /* margin-top: 10px; */
  margin-right: 20px;
  width: calc(100vw - 93px);
  height: auto;
  color: white;
  text-align: right;
  margin-bottom: 12px;
}

.chat-view .msg-header {
  margin: 5px 0px 5px 0px;
  text-align: inherit;
  font-size: 11px;
  color: #b8b8b8;
  /* background-color: #3caf19; */
}
.chat-view .client-msg .msg-header{
	 margin: 5px 12px 5px 0px;
}
 .chat-view .robot-msg .msg-header,.chat-view .system-msg .msg-header,.chat-view .agent-msg .msg-header{
	 margin: 5px 0px 5px 12px;
 }
.chat-view .system-msg .system,
.chat-view .robot-msg .robot,
.chat-view .agent-msg .robot {
  background: url(../images/Robot.png) no-repeat;
  background: var(--robot);
  background-size: 100% 100%;
  border-radius: 50%;
}

.chat-view .robot-msg .agent,
.chat-view .agent-msg .agent {
	background: url(../images/agent.png) no-repeat;
  background: var(--agent);
  background-size: 100% 100%;
  border-radius: 50%;
}

.chat-view .system-msg .text,
.chat-view .robot-msg .text,
.chat-view .robot-msg .list,
.chat-view .agent-msg .text,
.chat-view .agent-msg .list,
.chat-view .agent-msg .link,
.chat-view .judge-box{
  background-color: #fff;
  border-radius: 5px;
  /* min-width: 200px; */
}
.chat-view .agent-msg .link{
	padding: 10px;
	height: auto;
	min-height: 20px;
	line-height: 20px;
	font-size: 1em;
}
.chat-view .robot-msg .read,
.chat-view .agent-msg .read {
  padding-left: 5px;
}

.chat-view .client-msg .client {
  background: url(../images/client.png) no-repeat;
  background: var(--client);
  background-size: 100% 100%;
  border-radius: 50%;
}

.chat-view .client-msg .text,
.chat-view .client-msg .list,
.chat-view .client-msg .fileContent {
	text-align: left;
	background-color: var(--clientBubble);
	border-radius: 5px;
	color: #343434;
	border: 1px solid var(--clientBubble);
	display: inline-block;
	margin-left:30px
}
.chat-view .agent-msg .fileContent{
	text-align: left;
	background-color: #fff;
	border-radius: 5px;
	color: #343434;
	border: 1px solid #fff;
	display: inline-block;
}
.chat-view .client-msg .read {
  padding-right: 5px;
  display: inline-block !important;
  position: absolute;
  bottom: 0;
  left:0;
}

.chat-view  .fileContent {
  padding: 10px;
}

.chat-view .fileContent a {
  color: #343434 !important;
}

.chat-view .avatar {
  float: inherit;
  width: 48px;
  height: 48px;
  margin-top: 5px;
}

.chat-view .msg-box {
  float: inherit;
  margin: 5px;
  min-width: 30px;
  max-width: calc(100% - 60px);
  height: auto;
  text-align: inherit;
  position: relative;
}

.chat-view .msg-box video {
  background-color: #000;
}
.chat-view .msg-box p{
	line-height: 25px;
}
.chat-view .msg-box a:link {
  color: #458ce8;
  line-height: 25px;
}

.chat-view .msg-box a:visited {
  color:#458ce8;
}

.chat-view .msg-box a:hover {
  color: #458ce8;
}

.chat-view .msg-box a:active {
  color: #458ce8;
}

.chat-view .list .list-title {
  /* background-color: #237ae4; */
  width: 100%;
  padding: 10px;
  font-size: 16px;
  font-weight: bold;
  line-height: 1.5em;
  background: url("../images/chat_bg.png") no-repeat center; 
  background-color: var(--clientTheme);
  background-size: 100% 100%;
  color: white;
  border-radius: 6px 6px 0px 0px;
}

.chat-view .list .list-title span{
  float: right;
  font-weight: normal;
  /* font-size: 1em; */
  line-height: 1em;
  margin-left: 40px;
  position: relative;
  margin-top: 2px;
  cursor: pointer
}

.chat-view .list .list-title span img{
  height: 1em;
  margin-right: 5px;
  position: absolute;
  right: 45px;
}

.chat-view .list ul {
	padding: 0px 10px 10px;
}

.chat-view .list ul li {
  font-size: 15px;
  line-height: 2em;
  color: #237ae4;
  color: var(--clientTheme);
  word-wrap: break-word;
  word-break: break-all;
  list-style-type: disc;
  list-style-position: inside;
  cursor: pointer;
  position: relative;
  /* white-space: nowrap; */
  overflow: hidden;
  text-overflow: ellipsis;
}

/* .chat-view .list ul li:after {
  content: "";
  position: absolute;
  left: 16px;
  right: 10px;
  bottom: 0;
  height: 1px;
  border-bottom: 1px solid #458ce8;
} */

.chat-view .text {
  display: none;
  padding: 10px;
  height: auto;
  min-height: 20px;
  line-height: 20px;
  font-size: 1em;
  border-radius: 5px;
}

.chat-view .text-content {
  padding: 5px 0;
  line-height: 20px;
  word-wrap: break-word;
  word-break: break-all;
  white-space: pre-wrap;
}
.chat-view .rich-text{
	display: none;
	padding: 10px;
	max-width: 100%;
	height: auto;
	min-height: 20px;
	line-height: 20px;
	font-size: 1em;
	border-radius: 5px;
	width: 100%;
	background: #fff;
}
.rich-text .rich-box{
	display: inline-block;
	box-sizing: border-box;
}
.rich-text .description-box{
	width: 55%;
}
.description-box .rich-title{
	font-weight: bold;
	line-height: 5.125rem;
}
.rich-text .img-box{
	width: 100%;
	
}
.rich-text .img-box img{
	min-width: 20px;
	max-width: 160px;
	height: auto;
}
.chat-view .text-content table,
.chat-view .text-content table tr th,
.chat-view .text-content table tr td {
  height: 30px;
  text-align: center;
  border: 1px solid #000;
}

.chat-view .text .emoji {
  width: 20px;
  height: 20px;
  vertical-align: middle;
}

.chat-view .text .solved-box, .chat-view .list .solved-box{
  margin-top: 5px;
  display: none;
}

.chat-view .solved-box .solved,
.chat-view .solved-box .unsolved {
  display: inline-block;
  width: 80px;
  height: 30px;
  margin:0px 3px;
  text-align: left;
  border-radius: 5px;
  outline: none;
}
.chat-view .text .solved-box, 
.chat-view .list .solved-box {
  text-align: center;
}
.textarea-other:focus{
  outline: none; /* 移除默认的蓝色轮廓 */
  border: 1px solid #4A90E2 !important; /* 设置新的边框样式 */
}

.chat-view .solved-box .solved,
.chat-view .solved-box .unsolved {
  cursor: pointer;
}
.chat-view .judge-box{
	padding: 10px;
	display: none;
	min-width: 305px;
}
.judge-box .judge-title{
	text-align: center;
	margin: 10px;
}
.judge-box .bottom{
	text-align: center;
}
.judge-box .sbm-btn{
	height: 28px;
	width: 68px;
	background-color: #458ce8;
	color: #fff;
	line-height: 28px;
	border-radius: 5px;
	text-align: center;
	margin: 10px auto 0px;
	
}
.judege-tip-box{
  text-align: center;
  line-height: 20px;
  margin-top: 10px;
}
.chat-view .solved-box .processed {
  color: #458ce8;
}

.chat-view .solved-box .solved-text {
  float: left;
  height: 30px;
  text-align: center;
  line-height: 28px;
}

.chat-view .solved-box .solved-icon {
  float: left;
  margin: 5px;
  width: 15px;
  height: 16px;
}

.chat-view .solved-box .solved .solved-icon {
  background: url("../images/good2.png") no-repeat center;
  background-size: 100% 100%;
}

.solved-box .solved.processed .solved-icon {
  background: url("../images/good.png") no-repeat center;
  background-size: 100% 100%
}

.chat-view .solved-box .unsolved .solved-icon {
  background: url("../images/bad.png") no-repeat center;
  background-size: 100% 100%;
}

.solved-box .unsolved.processed .solved-icon {
  background: url("../images/bad2.png") no-repeat center;
  background-size: 100% 100%
}


.chat-view .imgZoom {
  display: none;
  min-width: 20px;
  max-width: 160px;
  height: auto;
}
.chat-view .client-msg .imgZoom {
	 margin-left: 30px;
}
.chat-view .voice {
  display: none;
  max-width: 250px;
  height: 40px;
  min-height: 30px;
}

.chat-view .video {
  display: none;
  max-width: 100%;
  height: auto;
  object-fit: contain;
  /* min-height: 30px;
  min-width: 200px;
  max-width: 251px; */
  width:100%
}

.chat-view .read {
  display: none; 
  height: 20px;
  line-height: 20px;
  color: #A5A6A7;
  font-size: 12px;
}

.chat-view .slider {
  display: none;
  width: 100%;
  height: 40px;
  text-align: left;
  background-color: #f1f2f3;
}

.chat-view .slider ul {
  height: 100%;
  width: 100%;
  padding: 5px;
  white-space: nowrap;
  overflow-x: scroll;
  -ms-overflow-style: none;
  overflow: -moz-scrollbars-none;
}

.chat-view .slider ul::-webkit-scrollbar {
  display: none;
}

.chat-view .slider ul li:first-child {
  padding: 0 10px;
}

.chat-view .slider ul li {
  display: inline-block;
  margin: 0 5px;
  height: 30px;
  padding: 0 10px;
  color: #79797a;
  border-radius: 20px;
  line-height: 30px;
  background: #f7f7f7;
  box-shadow: 0 0 5px #cecece;
  cursor: pointer;
}

.chat-view .input-bar {
  width: 100%;
  height: 70px;
  line-height: 50px;
  border-top: 1px solid #e4e7eb;
  position: absolute;
  bottom: 10px;
  left: 0;
  z-index: 199;
  display: flex;
  background-color: #EFF0F1;
  padding-bottom: 15px;
}

#container .chat-view .input-bar-mb{
	position: absolute;
	bottom: 168px;
}
#inputBar #M-emojiIcon,
#inputBar #moreIcon,
#inputBar #sendIcon,
#inputBar #M-speak,
#inputBar #zskIcon{
  width: 35px;
  height: 35px;
  margin-left: 5px;
  margin-right: 10px;
  line-height: 56px;
  color: #8F8F91;
}
#inputBar #M-emojiIcon{
	margin-left: 5px;
}
.foot_talk{
	height: 35px;
	line-height: 35px;
	width: 100%;
	background: white;
	border-radius: 0.4rem;
	border: 1px solid #cccccc;
	display: none;
}
.chat-view .emoji-icon .icon,
.chat-view .more-icon .icon,
.chat-view .send-icon .icon,
.chat-view .zsk-icon .icon{
	font-size: 26px;
}

.chat-view .more-icon {
  float: right;
  background-size: 100% 100%;
}

.chat-view .send-icon {
  float: right;
  display: none;
  background-size: 100% 100%;
  color: #458ce8;
}

.chat-view .input-box {
  float: left;
  height: 35px;
  width: calc(100% - 80px);
  color: #acacac;
  flex: 1;
  margin-top: 6px;
}

.chat-view .input-box input.text-input {
  display: block;
  width: calc(100% - 10px);
  height: 100%;
  line-height: 35px;
  margin-right: 5px;
  text-indent: 3px;
  border-radius: 6px;
  font-size: 14px;
  margin-left: 10px;
}

.chat-view .input-box input.text-input:focus {
	outline: none!important;
	/* background-color: transparent; */
}
::-webkit-input-placeholder{/*Webkit browsers*/
    color:#CCCCCC;
	font-family: 'Microsoft YaHei;';
	font-size: 14px;
}
:-moz-placeholder{/*Mozilla Firefox 4 to 8*/
    color:#CCCCCC;
	font-family: 'Microsoft YaHei;';
	font-size: 14px;
}
::moz-placeholder{/*Mozilla Firefox 19+*/
   color:#CCCCCC;
   font-family: 'Microsoft YaHei;';
   font-size: 14px;
}
:-ms-input-placeholder{/*Internet Explorer 10+*/
     color:#CCCCCC;
	 font-family: 'Microsoft YaHei;';
	 font-size: 14px;
}
.chat-view .tools-view,
.chat-view .emoji-view {
  width: 100vw;
  height: 180px;
  background: #E4E7EB;
  vertical-align: middle;
}
.chat-view .emoji-view-pc {
  position: absolute;
  bottom: 250px;
}
.chat-view .emoji-view-mb{
	position: absolute;
	bottom: 0px;
}
.chat-view .tools-view ul {
  width: 100%;
  height: 100%;
  text-align: center;
}
.chat-view .tools-view ul li {
  float: left;
  width: 25%;
  height: 50%;
  padding: 15px;
}
.chat-view .tools-view .tools-icon {
  display: block;
  margin: 0 auto;
  width: 60px;
  height: 60px;
  text-align: center;
}
.tool-icon-title{
	font-size: 9px;
	display: inline-block;
	margin-top: 2px;
	text-align: center;
}
.chat-view .tools-view .file-input {
  display: none;
  position: relative;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  opacity: 0;
}

.chat-view .tools-view #imageIcon {
  background: url("../images/tools/image.png") no-repeat;
  background-size: 100% 100%;
}

.chat-view .tools-view #audioIcon {
  background: url("../images/tools/audio1.png") no-repeat;
  background-size: 100% 100%;
}

.chat-view .tools-view #videoIcon {
  background: url("../images/tools/video1.png") no-repeat;
  background-size: 100% 100%;
}

.chat-view .tools-view #fileIcon {
  background: url("../images/tools/file.png") no-repeat;
  background-size: 100% 100%;
}

.chat-view .tools-view #mobileWebrtcIcon {
  background: url("../images/tools/webrtc.png") no-repeat center;
  background-size: 100% 100%;
}

.chat-view .tools-view #joint {
  background: url("../images/tools/joint.png") no-repeat center;
  background-size: 100% 100%;
}

.chat-view .tools-view #lmsgIcon {
  background: url("../images/tools/more5.png") no-repeat center;
  background-size: 100% 100%;
}

.chat-view .tools-view #evalIcon {
  background: url("../images/tools/more6.png") no-repeat center;
  background-size: 100% 100%;
}

.chat-view .emoji-view .emoji-box {
  margin: 10px 0;
  width: 100vw;
  height: 160px;
}

.chat-view .emoji-view .emoji-list {
  float: left;
  width: 100%;
  height: 100%;
  overflow: auto;
}

.chat-view .emoji-view .emoji-list li {
  float: left;
  margin: auto;
  /* width: 10%; */
  /* margin-bottom: 5px; */
  text-align: center;
  cursor: pointer;
  width: 46px;
}

.chat-view .emoji-view .emoji-list li img {
  width: 30px;
  padding: 5px;
}

.chat-view .emoji-view .emoji-list li img:hover {
  border: 1px solid #ccc;
}

.crv .chat-box {
  width: 100%;
  height: calc(100% - 80px);
  overflow: hidden;
}

.crv .chat-box1 {
  width: 100%;
  height: calc(100% - 260px);
  overflow: hidden;
}

.crv .chat-box2 {
  width: 100%;
  height: calc(100% - 260px);
  overflow: hidden;
}

/****** eval-view ******/
.eval-view{
	padding-top: 50px;
}
.eval-view .eval-title {
  margin: 50px 0 30px 0;
  font-size: 1.5em;
  text-align: center;
}
.star{
	/* display: none; */
}
.star-box {
  width: 300px;
  margin: auto;
  text-align: center;
}
.starWords{
	display: inline-block;
	height: 40px;
	line-height: 40px;
	overflow: hidden;
}
.star-box ul {
	/* width: 70%; */
	 height: 40px;
	 text-align: center;
	 display: inline-block;
	 overflow: hidden;
}

.star-box ul li {
  float: left;
  margin: 5px;
  list-style: none;
  width: 32px;
  height: 32px;
  background: url(../images/judge/star.png) no-repeat;
}

.star-box ul li.light {
  background-position: 0 -35px;
}

.eval-view .eavl-text-box {
  /* display: none; */
  padding: 20px 10%;
}

.eval-view .eavl-text-box textarea ,#judege textarea{
  padding: 5px;
  height: 80px;
  width: 100%;
  border-radius: 3px;
  border: 1px solid #D0e2e2;
  outline: none;
}

.eval-view .solution-box {
  margin: 30px 0;
}

.eval-view .solution-box button {
  margin: 0 15px;
  width: 100px;
  height: 30px;
  border-radius: 15px;
  color: #484848;
  border: 1px solid #458ce8;
  outline: none;
}

.eval-view .solution-box .selected {
  color: #fff;
  background-color: #458ce8;
}

/****** lmsg-view ******/
.lmsg-view{
	background-color: #FFFFFF;
}
.lmsg-view .lmsg-title {
  padding: 50px 10% 20px;
  width: 100%;
  line-height: 15px;
  text-align: left;
}

.lmsg-view .lmsg-form {
  padding: 0px 10%;
  width: 100%;
}

.lmsg-view .lmsg-form .input-group {
  margin: 20px 0;
  width: 100%;
  text-align: left;
}

.lmsg-view .lmsg-form .input-group input {
  padding: 0 5px;
  height: 30px;
  width: calc(100% - 50px);
  border: 1px solid #D0e2e2;
}

.lmsg-view .lmsg-form .point {
  color: #f76e4e;
  font-weight: bolder;
  width: 10px;
  height: 100%;
}

.lmsg-view .lmsg-form .text-desc {
  margin: 10px 0;
}

.lmsg-view .lmsg-form .lmsgText {
  padding: 5px;
  height: 80px;
  width: calc(100% - 13px);
  border-radius: 3px;
  border: 1px solid #D0e2e2;
}
#online-lmsg{
	width: 100%;
	height: 100%;
	text-align: center;
	background-color: #FFFFFF;
	position: absolute;
	top: 40px;
	bottom: 0px;
	display: none;
}
.unsolved-reason-pc{
  top: 50%;
  left: 50%;
  width: 50%;
  transform: translate(-50%, -50%)
}
.unsolved-reason-mobile{
  bottom: 0;
  left: 0;
  width: 100%;
}
.unsolved-reason {
  position: absolute;
  /* bottom: 0;
  left: 0;
  width: 100%; */
  height: 30%;
  z-index: 200;
  background-color: #fff;
  padding: 0 0 25px 0;
  overflow-y: scroll;
  height: 280px;
}
.unsolved-reason-header{
  justify-content: space-between;
  display: flex; 
  top:0;
  position: sticky;
  background-color: #f2f3f5;
  padding: 5px 10px;
}
.unsolved-reason-header-left {
  width:72px;
  height: 38px;
  justify-content: center; 
  display: flex;
  align-items: center;
  border: 1px solid #A5A6A7;
  border-radius: 25px;
  color:#A5A6A7;
  cursor: pointer
}
.unsolved-reason-header-right {
  width: 100px;        
  height: 38px;
  justify-content: center;
  display: flex;
  align-items: center;
  border: 1px solid #A5A6A7;
  border-radius: 25px;
  color:#458ce8;
  cursor: pointer
}
.unsolved-reason-content{
  margin: 0 50px;
}
.unsolved-reason-content-list{
height: 38px;
display: flex;
justify-content: center;
align-items: center;
border: 1px solid #A5A6A7;
border-radius: 25px;
margin-top: 10px;
color:#A5A6A7;
cursor: pointer
}
.link-btn{
  display: inline-block; /* 设置为内联块元素以控制宽度和高度 */
  padding: 10px 50px; /* 设置内边距以增加按钮的可点击区域 */
  text-align: center; /* 文本居中 */
  text-decoration: none; /* 去除下划线 */
  font-size: 14px; /* 设置字体大小 */
  cursor: pointer; /* 当鼠标悬停在按钮上时，‌改变鼠标指针的样式 */
  border-radius: 30px; /* 设置边框圆角 */
  border: 1px solid #458ce8;
  margin: 5px 0;
}
.link-btn:hover {
  background-color: #458ce8 !important; /* 鼠标悬停时的背景颜色 */
  color:#fff !important
}
.blueColor{
  background-color:#f7fbfe;
  color:#458ce8;
  border: 1px solid #458ce8
}
.unsolved-reason-box{
  position: relative;
  width: 100%;
  height: 100%;
}
.unsolved-reason-box::after{
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(0, 0, 0, 0.5); /* 遮罩层颜色和透明度 */
}
.blackColor{
  background-color:#fff;
  color: #000
}
/* ********* preview-image *********** */
.preview-image {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: #000;
  z-index: 200;
}

.preview-image img {
  width: 100%;
  height: 100%;
}

/* ********* EAlert *********** */
.alert-view {
  display: none;
  position: absolute;
  top: 0;
  left: 0;
  width: 100vw;
  height: 100vh;
  font-size: 1.2em;
  text-align: center;
  background-color: rgba(138, 136, 136, 0.6);
  z-index: 100000000;
}
.alert-view1{
	display: none;
	position: absolute;
	top: 0;
	left: 0;
	width: 100vw;
	height: 100vh;
	font-size: 1.2em;
	text-align: center;
	/* background-color: rgba(138, 136, 136, 0.6); */
	z-index: 100000000;
}
.alert-shortTime-show{
  display: none;
}
.alert-shortTime{
  position: absolute;
  top: 70%;
  left: 50%;
  width: 150px;
  height: 55px;
  padding: 17px;
  font-size: 1.2em;
  text-align: center;
  /* background-color: rgba(138, 136, 136, 0.6); */
  z-index: 100000000;
  background-color: #000;
  opacity: 0.7;
  transform: translate(-50%, 0);
  color:#fff
}

#noticeView .alert-box ,#alertView .alert-box{
  position: absolute;
  top: 50%;
  left: 50%;
  width: 80vw;
  height: auto;
  min-width: 200px;
  min-height: 150px;
  max-width: 400px;
  max-height: 310px;
  transform: translate(-50%, -50%);
  background-color: #fff;
  border-radius: 10px;
}
#InfoBox .alert-box{
	position: absolute;
	top: 50%;
	left: 50%;
	width: 464px;
	height: auto;
	min-height: 330px;
	padding-bottom: 58px;
	background: #FFFFFF;
	box-shadow: 0px 0px 6px 0px #E0E0E1;
	border-radius: 5px;
	transform: translate(-50%, -60%);
}
.mui-input-row{
	text-align: left;
	color: red;
}
.alert-view .alert-title {
  width: 100%;
  height: 50px;
  line-height: 50px;
  font-size: 1.5em;
  font-weight: bold;
  /* background-color: #458ce8; */
  background-color: var(--clientTheme);
  color: #fff;
}

.alert-view .alert-msg {
  width: 100%;
  padding: 15px 10px;
  height: auto;
  min-height: 80px;
  max-height: 200px;
  border-top:1px solid #E4E7EB;
  text-align: justify;
  line-height: 25px;
 
}
#noticeView .alert-msg{
  overflow-y: scroll;
}
#alertInfo{
	 border-top:1px solid #E4E7EB;
	 padding: 15px 10px;
}

#identify-info{
	width: 100%;
}

.alert-view .alert-btn-box {
	width: 100%;
    height: 58px;
    line-height: 58px;
}

.alert-view .alert-btn-box>div {
  /* float: left; */
  display: none;
  height: 50px;
  width: 48%;
  line-height: 50px;
  font-size: 1.3em;
  font-weight: bold;
  text-align: center;
 /* color: #458ce8; */
  color: var(--clientTheme);
}
.alert-view .alert-btn-box .inbtn{
	display: inline-block;
	
}
.alert-view .alert-btn-box .canclebtn{
	border-left: 1px solid #dce4e4;
}
.alert-view .alert-btn-box .alert-cencel-btn {
  display: none;
  border-left: 1px solid #dce4e4;
}
#noticeView .alert-title-info {
  width: 100%;
  height: 45px;
  line-height: 45px;
  font-size: 18px;
  font-weight: bold;
  color: #458ce8;
  text-align: center;
}
#InfoBox .alert-title-info{
	width: 100%;
	height: auto;
	min-height: 59px;
	line-height: 20px;
	font-size: 14px;
	font-family: Microsoft YaHei;
	font-weight: 400;
	color: #585858;
	text-align: left;
	padding: 15px 15px;
}
#InfoBox #zhtips.alert-title-info{
	line-height: 20px !important;
	margin-left: 0 !important;
	padding: 12px 28px 10px;
	box-sizing: border-box;
	word-break: normal;
	overflow-wrap: break-word;
}
#InfoBox #zhtips.alert-title-info a{
	display: block;
}
#alertInfo .alertInput{
	height: 32px;
	width: 210px;
	border: 1px solid #d8d8d8;
	margin: 10px;
	box-sizing: border-box;
	text-indent: 5px;
	border-radius: 5px;
	-webkit-box-shadow: 0 0 0 1000px white inset;
}
#alertInfo .alertInput:focus{
	outline: none; 
}	
#InfoBox #alertInfo > div:not(#xybox):not(#identify-info),
#InfoBox #identify-info > div{
	display: grid;
	grid-template-columns: 10px minmax(86px, max-content) 210px;
	column-gap: 12px;
	align-items: center;
	justify-content: center;
	min-height: 50px;
	line-height: normal !important;
	padding-left: 0 !important;
}
#InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > .readfont,
#InfoBox #identify-info > div > .readfont{
	text-align: center;
}
#InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > label:not(#radio-lable),
#InfoBox #identify-info > div > label:not(#radio-lable){
	max-width: none;
	text-align: left;
	white-space: nowrap;
	overflow: visible;
}
#InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > .alertInput,
#InfoBox #identify-info > div > .alertInput{
	width: 210px;
	margin: 10px 0;
}
#InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > .input-radio-div,
#InfoBox #identify-info > div > .input-radio-div{
	width: 210px;
	margin: 10px 0;
}
#InfoBox #xybox .mui-checkbox{
	display: flex;
	align-items: center;
	width: max-content;
	max-width: 100%;
	line-height: 20px;
	white-space: nowrap;
}
#InfoBox #xybox .mui-checkbox + .mui-checkbox{
	margin-top: 2px;
}
#InfoBox #xybox .mui-checkbox input[type="checkbox"]{
	flex: 0 0 auto;
	margin: 0 8px 0 0;
}
#InfoBox #xybox .mui-checkbox label{
	display: inline-block;
	margin: 0;
	padding: 0;
	white-space: nowrap;
}
.inline-div{
	display: inline-block;
	width: 40%;
}
.input-radio-div{
	width: 210px;
	margin-top: 10px;
	margin-left: 15px;
}
.readfont{
	color: #ff3939;
}
#readTips{
	display: none;
}
#noticeView .alert-btn-box .inbtn{
	background-color: #237ae4; 
	color: #fff;
	border-radius: 6px;
	width: 110px;
	height: 39px;
	line-height: 39px;
	font-size: 15px
}
#InfoBox .alert-btn-box .inbtn{
	color: #fff;
	line-height: 32px;
	font-size: 14px;
	width: 90px;
	height: 32px;
	background: #237ae4;
	background: var(--clientTheme);
	/* background: #237AE4; */
	border-radius: 5px;
}
#InfoBox .alert-btn-box{
	position: absolute;
	left: 0;
	bottom: 16px;
	width: 100%;
	height: 32px;
	line-height: 32px;
	text-align: center;
}
#InfoBox #alertInfo{
	height: calc(100% - 120px);
	border-bottom: none;
	width: 85%;
	margin: auto;
}
.msg-bottom {
  width: 100%;
  height: 100px;
  background-color: #FFFFFF;
  border-radius: 12px;
}

.msg-bottom .chat-tools {
  height: 25px;	
  padding-left: 10px;
  background-color: #FFFFFF;
}

.msg-bottom .chat-tools ul li {
  float: left;
  width: 30px;
  height: 20px;
  margin-top: 5px;
  cursor: pointer;
}
.msg-bottom .msg-send-box {
    height: 100%;
	text-align: justify;
}
.zsklogo{
	width: 60px;
	height: 90px;
	display: block;
	margin: auto;
}
.zskline{
	width: 1px;
	height: 116px;
	display: block;
	position: absolute;
	left: -15px;
	top: 25px;
}
.msg-send-box .input {
  width: calc(100% - 160px);
  font-size: 15px;
  line-height: 1.5em;
  height: 100%;
  border: none;
  outline: none;
  padding: 3px 10px;
  box-sizing: border-box;
  resize: none;
}

.msg-bottom .btnbox {
  position: absolute;
  right: 14px;
  bottom: 23px;
}

.msg-bottom .btnbox button {
  width: 75px !important;
  height: 30px !important;
  margin: 0 !important;
  outline: none;
  background: #237ae4; 
  background:var(--clientTheme);
  color: #fff;
  border-radius: 6px;
  white-space: nowrap;
  width: auto !important;
  min-width: 75px;
  padding: 0 10px;
}
.msg-bottom .btnbox .endbutton{
  background: none !important;
  border: 1px solid #CCCCCC;
  color: #585858 !important;
}

.msg-bottom .chat-tools ul li input {
  display: none;
}

.client-msg .resource-content{
 margin-left: 30px;
}
.client-msg .resource-box {
  padding: 12px 10px 10px 10px;
  border-radius: 6px;
  background: rgba(205, 231, 255, 0.73);
  text-align: right;
  padding-right: 15px;
}
.agent-msg .resource-box{
	padding: 12px 10px 10px 10px;
	border-radius: 6px;
	background: #fff;
	text-align: left;
	padding-letf: 15px;
}
.resource-content .turnTextBtn{
  display: none; 
  color: #A5A6A7;
  position: absolute;
  top: 44px;
  background-color: #eff2f1;
  height: 25px;
  width: 60px;
  line-height: 25px;
  border-radius: 8px;
  text-align: center;
  font-size: 12px;
}
.client-msg .resource-content .turnTextBtn{
	 right: 4px;
}
.resource-content .turnText{
  display: none;
  margin-top: 1px;
  color: #000;
  background: #fff;
  border-radius: 6px;
  padding: 5px;
  line-height: 32px;
  word-wrap: break-word;
  word-break: break-all;
  white-space: pre-wrap;
  text-align: left;
}
.client-msg .resource-content .turnText{
	background: rgba(205, 231, 255, 0.73) !important;
}
.agent-msg .turnText{
	.resource-content .turnText
}
.client-msg .resource-content {
  float: right;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}
.agent-msg .resource-content {
  float: left;
}

.erCode-container {
  position: absolute;
  bottom: 110px;
  width: 140px;
  left: 220px;
  box-shadow: 0px 0px 4px #919296;
  cursor: pointer;
  z-index: 999;
  background-color: #fff;
}

.erCode-container .item {
  height: 25px;
  line-height: 25px;
  text-align: center;
}

.erCode-container .item.selected {
  background: #3AB2B3;
  color: #fff;
}

.qrcode-content {
  position: absolute;
  bottom: 110px;
  left: 220px;
  height: 110px;
  width: 110px;
  display: none;
  box-shadow: 0px 0px 4px #8c909d;
  padding: 5px;
  background: #fff;
  z-index: 999;
}
.toast{
	position: absolute;
	margin: auto;
	width: 135px;
	left: 0px;
	right: 0px;
	top: 45%;
	background-color: #ccc;
	padding: 3px;
	border-radius: 5px;
	text-align: center;
	display: none;
}
#seatInfo{
  display: none;
  position: absolute;
  top: 50%;
  left: 50%;
  width: 400px;
  background: #FFFFFF;
  box-shadow: 0px 0px 6px 0px #e0e0e1;
  border-radius: 5px;
  transform: translate(-50%, -60%);
  padding: 10px;
}

#seatInfo .title {
  padding: 15px 0;
  border-bottom: 1px solid #e4e5e7;
}
#seatInfo .title span{
  font-size: 20px;
  color: #3167af;

}
#seatInfo .title img{
  float: right;
  width: 20px;
}

#seatInfo .seatContent{
  width: 70%;
  margin: 10px auto;
  font-size: 18px;
}
#seatInfo .star-box{
  position: absolute;
  left: 142px;
}
#seatInfo .seatContent p{
  font-size: 18px;
  line-height: 36px;
  position: relative;
}
#seatInfo .seatContent i{
  font-style: normal;
}
#seatInfo .seatContent p span{
  line-height: 36px;
  position: absolute;
  left: 80px;
}















@media (max-width: 450px) {

  .webrtc-view {
    height: 30%;
    top: 40px;
  }

  .main.mobil-main {
    margin-top: calc(30% + 40px);
    height: calc(70% - 40px);
  }

  .chat-view .judge-box{
	  width: 305px;
  }
  /* .main .view{
	  background-color: #F8F8F8;
    border-bottom:10px solid #EFF0F1;
  } */
  .chat-view .avatar {
    float: inherit;
    width: 30px;
    height: 30px;
    margin-top: 5px;
  }
  .chat-view .client-msg .msg-box {
	  max-width: calc(100% - 40px);
	  display: flex;
	  justify-content: flex-end;
	  align-items: flex-end;
  }
  .chat-view .robot-msg .msg-header,.chat-view .system-msg .msg-header,.chat-view .agent-msg .msg-header {
      margin: 5px 0px 5px 5px;
  }
  .chat-view .client-msg .msg-header {
       margin: 5px 5px 5px 0px;
  }
}

.maskModal {
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  right: 0;
  background: rgba(0, 0, 0, 0.2);
  display: none;
}

#voiceChatBox{
   width: 80%;;
    /* height: 140px; */
    background-color: #fff;
    position: absolute;
    bottom: 20%;
    left: 10%;
    border: 1px solid #e4e5e7;
    border-radius: 5px;
    padding: 5px;
    text-align: left;
}
#voiceChatBox .title{
  padding: 5px;
	border-bottom: 1px solid #e4e5e7;
}
#voiceChatBox .title span{
  font-size: 16px;
}
#voiceChatBox .title img{
  float: right;
  width: 16px;
}

#voiceChatBox .sendBox{
  text-align: center;
  background: url(../images/rtc/mute_0.png) no-repeat center;
}
#voiceChatBox .sendBox button,
#seatInfo button{
  width: 120px !important;
  height: 30px !important;
  margin: 0 !important;
  outline: none;
  background: #3167af;
  color: #fff;
  border-radius: 6px;
}


.link_a{
	text-decoration: none;
	color: #79797a;
}
.label-a{
	padding: 5px;
	border: 1px solid #458ce8;
	border-radius: 3px;
	margin: 10px;
	display: inline-block;
	color: #458ce8;

}
.yellow{
	background-color: #f8c244;
}
/* 禁止复制css
*{
    -webkit-touch-callout:none;
    -webkit-user-select:none;
    -khtml-user-select:none;
    -moz-user-select:none;
    -ms-user-select:none;
    user-select:none;
}
允许复制
input {
    -webkit-user-select:auto; 
} */

  /* 定义滚动条样式 */
::-webkit-scrollbar {
  width: 6px;
  height: 6px;
  background-color: rgba(240, 240, 240, 1);
}
 
/*定义滚动条轨道 内阴影+圆角*/
::-webkit-scrollbar-track {
  box-shadow: inset 0 0 0px rgba(240, 240, 240, .5);
  border-radius: 10px;
  background-color: rgba(240, 240, 240, .5);
}
/*定义滑块 内阴影+圆角*/	
::-webkit-scrollbar-thumb {
  border-radius: 10px;
  box-shadow: inset 0 0 0px rgba(240, 240, 240, .5);
  background-color: rgba(240, 240, 240, .5);
}
/*兼容ie11,ie10*/
@media all and (-ms-high-contrast: none), (-ms-high-contrast: active) {
    .chat-view .list .list-title,#InfoBox .alert-btn-box .inbtn,.msg-bottom .btnbox button {
      background-color: #237ae4;
    }
	.chat-view .list ul li{
		color: #237ae4;
	}
	.chat-view .system-msg .system, .chat-view .robot-msg .robot, .chat-view .agent-msg .robot{
		background: url(../images/Robot.png) no-repeat;
	}
	.chat-view .agent-msg .agent{
		background: url(../images/agent.png) no-repeat;
	}
	.chat-view .client-msg .client{
		background: url(../images/client.png) no-repeat;
	}
}
/* 连接状态蒙层 - 完全透明，用户看不到 */
.connection-mask {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: transparent;
  z-index: 9999;
  display: flex;
  justify-content: center;
  align-items: center;
  pointer-events: all;
}

.connection-message {
  display: none; /* 隐藏消息文本 */
}

/* 移除之前的输入框禁用样式，不再需要 */

/* 手机端登录框响应式 */
@media (max-width: 768px) {
  #InfoBox .alert-box {
    width: min(464px, calc(100vw - 16px));
    height: auto;
    max-height: calc(100dvh - 24px);
    overflow-y: auto;
    transform: translate(-50%, -50%);
  }
  #InfoBox #alertInfo {
    width: calc(100% - 32px);
    max-width: 394px;
    margin: auto;
    height: auto;
  }
  #InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > label:not(#radio-lable),
  #InfoBox #identify-info > div > label:not(#radio-lable) {
    max-width: none;
  }
  #InfoBox #alertInfo > div:not(#xybox):not(#identify-info),
  #InfoBox #identify-info > div {
    grid-template-columns: 10px minmax(68px, max-content) minmax(190px, 210px);
    column-gap: 8px;
    justify-content: center;
  }
  #InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > .alertInput,
  #InfoBox #alertInfo > div:not(#xybox):not(#identify-info) > .input-radio-div,
  #InfoBox #identify-info > div > .alertInput,
  #InfoBox #identify-info > div > .input-radio-div {
    width: 100%;
    min-width: 0;
  }
}